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Privacy Policy

Soaring Penguin Ltd is committed to providing a secure website that respects and protects your privacy.  This page provides a summary of our privacy policy.

• Cookies: We use cookies to keep track of your shopping cart and your login.  If your browser is unable to accept cookies from our site, you will be unable to shop.  If you are unable to modify your browser to accept cookies, your only other option is to contact Soaring Penguin directly to place an order.

• Email address: In the process of taking your order, we will require an email address.  This address will only ever be used to notify you once your order has been dispatched, or if there is a problem with your order.  Once your order has been dispatched, we will keep your details in our database for a period in accordance with Statutory requirements, after which your personal details will be removed.

• Mailing address: The name and address that you supply when placing an order will be used only for the successful completion of that order.  You contact information will never be provided to any third-parties or used for any purposes other than processing your order.

• Credit Cards and Payment Information: Our shopping cart uses Paypal to process the order.  Any credit card or payment details will be requested and processed by them.

• Contact us: If you have any problems or questions about ordering from Soaring Penguin, please contact us on +44(0)208 549 0662 or use the form on the Contact page.

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